Relisend

Legal & data governance

Acceptable Use Policy

Version 2026-08-13Effective 13 August 2026

Rules for responsible sending and protecting people, networks, and the Relisend service.

01

Prohibited activity

Do not use Relisend for unsolicited bulk mail; phishing, credential theft, fraud, malware or evasion; harassment, exploitation or threats; impersonation; rights infringement; unlawful content; unauthorised probing; system interference; or concealment of abusive traffic.

✉ Unsolicited bulk mail⌁ Phishing & credential theft☣ Fraud, malware or evasion⊘ Harassment or threats♙ Impersonation© Rights infringement▤ Unlawful content⌕ Unauthorised probing⚙ System interference

▲ Concealment of abusive traffic is prohibited.

02

Responsible sending

Senders must have a lawful recipient basis, identify themselves, honour unsubscribe requests, keep contact data valid, and follow marketing and anti-spam rules. Purchased, scraped or unlawfully shared lists are prohibited.

✓ Lawful recipient basis✓ Clear sender identity✓ Honour unsubscribe requests✓ Valid contact data✓ Follow marketing and anti-spam rules

▲ Purchased, scraped, or unlawfully shared lists are prohibited.

03

Enforcement

Relisend may rate-limit, quarantine, preserve evidence, restrict sending, suspend, or terminate for serious or repeated violations. Severity, intent, history and risk are considered.

▥ Rate-limit♢ Quarantine▤ Preserve evidence⊘ Restrict sendingⅡ Suspend× Terminate
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Responsible sending

Helps keep people's inboxes safe and our service trustworthy.

♢

Protection from abuse

We take action against misuse to protect people and networks.

⚖

Proportionate enforcement

Severity, intent, history and risk are considered.

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Questions about this policy?

For questions about this policy, contact us at privacy@relisend.com.
Independent legal review is required before unrestricted launch.